How does MKT software offer warranties and maintenance?
MKT Software is an online software solution, therefore clients do not have to worry about warranty or maintenance throughout the use process.
- Automatic updates: When the program has new features, versions, or updated policies and regulations, it will alert customers and automatically update without disrupting the user’s workflow.
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“Working hours & after-hours support: The MKT Software team is always available during office hours to provide quick assistance and answers for customers. After working hours, we still maintain support channels to receive requests, ensuring you are always accompanied and well taken care of.
User manual
MKT Software offers a complete user manual system in the “User Manual” area at the website footer, or access the “User Guide” section on the toolbar at the website mktsoftware.net
The manual system is meticulously created and available in a variety of media, including text, video, and photos. It is very intuitive, logically presented, and simple to understand, allowing users to work conveniently while in use. These documents are completely available online, making it simple for people to learn and search.
How does the After – Sales Support Consultation Service work?
MKT Software provides thorough user manuals to clients via the “User Manuals” part in the website footer or the “User Guide” section on the toolbar at mktsoftware.net
MKT employs a team of specialists, technical sales staff, and consultants who have extensive knowledge of customer demands and behavior, as well as software proficiency. They are always available and eager to assist and answer customer concerns and problems.
After customers sign a contract to use MKT Software’s products, the Customer Support department will contact them and send an email informing them of the persons who will assist them during the operation.
For any inquiries, please contact our hotline: +84.982.674.550
